Privacy Policy
Last Updated: January 2026
Flathead Syndrome ("we," "us," "our," or "Company") operates flatheadsyndrome.com.au. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. By accessing and using flatheadsyndrome.com.au, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily submit forms on our website, we may collect your name, email address, phone number, and other contact details.
- IP Address: We automatically log your Internet Protocol (IP) address when you access our website.
- Cookies: We use cookies and similar tracking technologies to store preferences and track your activity on our site.
- Usage Data: We collect information about how you interact with our website, including pages visited, time spent, click patterns, and referral sources.
- Device Information: We may collect data about your device type, browser type, and operating system.
How We Use Information
We use the information we collect for the following purposes:
- To conduct analytics and understand user behavior on our website
- To track affiliate commissions and referrals to casino partners
- To improve, optimize, and personalize your user experience
- To respond to your inquiries and provide customer support
- To send marketing communications (with your consent where required)
- To prevent fraud, abuse, and enforce our Terms of Service
- To comply with applicable laws and regulations
Cookie Policy
Our website uses the following types of cookies:
- Essential Cookies: Required for basic site functionality and security.
- Analytics Cookies: Used to track website performance and user behavior through services like Google Analytics.
- Affiliate Tracking Cookies: Used to attribute referrals and commissions to our casino and gambling partners.
- Marketing Cookies: Used for retargeting and personalized advertising purposes.
- Third-Party Cookies: Set by our partners and advertisers to track user interactions across websites.
You can control or opt-out of cookies by:
- Adjusting your browser settings to refuse cookies or alert you when cookies are being set
- Using browser extensions or privacy tools to block cookies
- Contacting us at [email protected] to request cookie preferences
Note: Disabling cookies may limit the functionality of our website.
Third-Party Links
Our website contains affiliate links to online casinos, gambling operators, and other third-party websites. We are not responsible for the privacy practices, content, or policies of these external websites. When you click on an affiliate link and visit a casino or partner site, you are subject to their respective privacy policies and terms of service.
We strongly encourage you to review the privacy policies of any third-party websites before providing them with your personal information or engaging in gambling activities.
Your Rights
Depending on your jurisdiction, you may have the following rights:
- Right to Access: You have the right to request and obtain a copy of the personal information we hold about you.
- Right to Correction: You may request that we correct any inaccurate or incomplete information.
- Right to Deletion: You may request deletion of your personal information, subject to applicable legal exceptions.
- Right to Opt-Out: You may opt out of marketing communications and targeted advertising at any time.
- Right to Portability: You may request your data in a portable, machine-readable format.
To exercise any of these rights, please contact us at [email protected] with specific details of your request.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. Generally:
- Contact information is retained for as long as your account is active or you remain a user.
- Analytics and usage data are typically retained for 12-24 months.
- Affiliate tracking data is retained in accordance with industry standards and our affiliate agreements.
- If you request deletion, we will remove your personal information within 30 days, except where we are legally required to retain it.
Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Website: flatheadsyndrome.com.au
We will respond to your inquiry within 30 days of receipt.
This Privacy Policy is effective as of January 2026 and may be updated periodically. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date above.